Compensation: $55k to $70k

Location: Remote or at Expert TA’s headquarters in Tulsa, Oklahoma.

Expert TA is an Educational Technology company based in downtown Tulsa, Ok. Our clients are major colleges, universities, and high schools. We service hundreds of colleges, including Ivy League schools and dozens of institutions listed in the U.S. News and World Reports top 100 Colleges and Universities. Our most broadly used product is an online homework system that provides computer grading for a wide range of question types.

We are partners with a non-profit publisher named OpenStax. They have free textbooks for a broad range of subjects and we provide educational technology to accompany those books. We are developing collections of online homework questions for more of their books now, and the individual taking this position will help us with that initiative.

If you like working on a team, appreciate a good challenge, are willing to learn new things, and want to do something that makes a difference in a positive way — Expert TA may be the right place for you.

Job Purpose And Responsibility:

We are seeking a full or part-time employee to add to our team. This individual will be trained on the Expert TA Question Authoring platform. Our online homework system provides advanced grading for a range of question types.

Online homework has come a long way from Multiple-Choice and True/False questions. Engaging exercises can be coded into our system, and as students attempt these exercises, we can provide immediate feedback, hints and other forms of quidance. This individual will then work with subject-matter experts for the given topic, as well as our graphic design team in order to code in questions for a range of different books and topics.

The person in this role will learn how to create these kind of activities in our system.

The question to be developed are similar to what we have developed for Physics, Astronomy, American Government, and Biology and include: Multiple Choice, True/False, Drag-and-Drop Labeling, Sorting/Classifying, Ranking/Ordering, and Fill-in-the-Blank reading.

Skills and Qualifications:

Required for Postion

Technically proficient with ability to learn new software quickly, Excel/Google Sheets, Organization and time management, Web research, Ability to meet deadlines, Capable of independent work with limited direct supervision, Professionalism, Problem Solving, Ability to work on a team.

Helpful Optional Skills/Experience

Graphical design skills including: Adobe Photoshop, Illustrator or In-Design, Mathematics background, Science background, Teaching Experience, Project management and organization, Html, CSS, Programming background.

Compensation: Base salary of $60k to $90k depending on experience, plus commission

Location: Remote or at Expert TA’s headquarters in Tulsa, Oklahoma.

About Expert TA:

Expert TA is an educational software company that specializes in online homework and digital assessments at the college/university level. The system offers a complete solution for teaching various introductory subjects such as physics, astronomy, government, and biology.

About the Role:

Expert TA is seeking an eager and self-motivated team member to help cultivate sales and new business for its rapidly growing products.

New hires will spend their first three months focused on outreach to instructors, gaining comfortability in the education space, and trying to schedule online demonstrations of the product similar to the role of our Business Development Representatives. Key responsibilities during the first three months include:

• Research and Prospecting: Researching schools and instructors to contact, working within our CRM and lists to log interactions
• Discovery and Demo Setting: Contacting instructors to find out how they use technology in their classes and help them learn about appropriate products offered by Expert TA. Outreach should result in setting demos with instructors to provide an overview of the product.

After 3 months of focus on the top of the sales funnel and gaining comfortability in the space, this person will take on the rest of the Account Executive responsibilities while continuing to prospect and set demos with new instructors. Responsibilities will include:

• Presentations: Conducting online demonstrations to communicate more about how the product can be used effectively
• Closing : Gain a commitment from instructors and entire departments to adopt Expert TA
• Onboarding: Getting instructors activated in the system and onboarding them as smoothly as possible
• Support: Helping instructors to answer questions they might have about the system, and questions their students may have as well
• Expansion: Once accounts are established, using your influence to get more business from other instructors and potential users at their school

A Typical Day
A normal day consists of strategically hunting, efficiently farming, helping our clients solve interesting problems, honestly looking at ourselves and our product to constantly improve, being impactful and contributing to the team, and doing so in a humble way.

The Account Executive position requires a unique skillset. The ideal candidate must be hungry, disciplined, organized, curious, self-motivated, and dependable.

We have a small but mighty team. Come join us.

Requirements:

• Bachelor’s degree (or 2 years experience in a successful sales role)
• Strong computer skills and the ability to learn and work with new software applications
• Strong written and verbal communication skills
• Disciplined, organized, and can work well independently

Desired Skills:

• Previous Sales experience in SaaS or other internet technologies
• Experience in Microsoft, Google Suite, Zoom, and CRMs
• Strong aptitude in Math and Sciences
• Customer service and account management experience
• Technology consulting/sales

Additional Company Information:

Expert TA is built on a strong foundation of integrity, community and leadership. We are an equal opportunity employer.

Compensation: Base salary of $48k to $55k depending on experience, plus defined performance bonuses

Location: Remote or at Expert TA’s headquarters in Tulsa, Oklahoma.

About Expert TA:

Expert TA is an educational software company that specializes in online homework and digital assessments at the college/university level. The system offers a complete solution for teaching various introductory subjects such as physics, astronomy, government, and biology.

About the Role:

Expert TA is seeking an eager and self-motivated team member to help cultivate sales and new business for its rapidly growing products. You must be comfortable making dozens of calls per day, working with partners, generating interest, and qualifying prospects.

• Research: Researching schools and instructors to contact, working within our CRM and lists to log interactions
• Prospecting and Discovery: Contacting instructors to find out how they use technology in their classes and help them learn about appropriate products offered by Expert TA
• Coordinate Demonstrations: Through prospecting, coordinate and schedule in-person or online demonstrations of the platform for Account Executives to conduct
• Support: Helping instructors to answer questions they might have about the system, and questions their students may have as well
• Expansion: Once accounts are established, use your influence to schedule additional demonstrations within existing accounts for other subjects

Requirements:

• Bachelor’s degree (or 2 years experience in a successful sales role)
• Strong computer skills and the ability to learn and work with new software applications
• Strong written and verbal communication skills
• Disciplined, organized, and can work well independently

Desired Skills:

• Previous Sales experience in SaaS or other internet technologies
• Experience in Microsoft, Google Suite, Zoom, and CRMs
• Strong aptitude in Math and Sciences
• Customer service and account management experience
• Technology consulting/sales

Additional Company Information:

Expert TA is built on a strong foundation of integrity, community and leadership. We are an equal opportunity employer.

.NET Web Application Developer

Compensation: Salary $65k to $110k, depending on skill level and experience

Location: Expert TA’s headquarters are in Tulsa, Oklahoma. We are always on the lookout for in-state talent, as well as talented web developers from across the country. Our ideal candidate would be able to relocate and work with us at our downtown Tulsa offices, but we do not want to rule out very qualified individuals who are not in a position to move at this time.

Develop and maintain education based SAAS applications utilizing C# .NET / ASP.NET / AJAX / SQL Server.

• Team Developer working closely with the Lead developer to design, code, test and support windows and web applications.
• Investigate and develop skills in new technologies
• Provide technical support
• Help with technical deployments, which involve after-hours work about once a quarter

Skills:

• Expert knowledge of C# and the .NET framework 4/4.5
• Solid understanding of HTML/JavaScript/CSS/XML
• Deep knowledge of object-oriented programming and/or design
• Familiar with relational database design specifically SQL Server
  • Tables /Views
  • Stored Procedures / User Defined Functions
  • Performance Indexing
• Experience with Visual Studio utilizing Team Foundation Server
• Experience with Windows and Web Services
• Experience with 3rd Party components such as Developer Express
• Experience with Microsoft Enterprise Library
• Knowledge of web-related technologies and frameworks such as AJAX and jQuery
• Knowledge of threaded application programming.

Requirements:

• Provide professional experience and education background
• List technology and language experience rating from 1 to 10 current proficiency

Compensation: Salary depending on skill level and experience

Location: Remote or at Expert TA’s headquarters in Tulsa, Oklahoma.

Expert TA is an Educational Technology company based in downtown Tulsa, Ok. Our clients are major colleges, universities, and high schools. These include Ivy League schools, as well as dozens of institutions in the U.S. News and World Reports list of top Colleges and Universities. On a local level, Expert TA is utilized by every major university in the state of Oklahoma.

If you like working on a team, appreciate a good challenge, are willing to learn new things, and want to do something that makes a difference in a positive way — Expert TA may be the right place for you.

Job Purpose And Responsibility:

Expert TA is seeking a full-time, permanent employee to add to our team. This individual would work with science authors in fields such as physics, biology, and astronomy to edit, create, and overall bring images and illustrations to life for their associated subjects.

Responsibilities for this position include collaboration with team-members and outside authors. Editing of existing images and production of new images for educational use in a digital environment.

This person is also comfortable learning skills in other areas as dictated by business needs. Expert TA’s culture encourages cross-pollination of ideas, and as such there will be opportunities to work with other departments within the company on a variety of interesting projects.

Skills and Qualifications:

Required

Advanced/Expert in Adobe Photoshop and Illustrator for editing, and creation of images, Technically proficient with ability to learn new software, Organization and time management, Web research, Ability to meet deadlines, Capable of independent work with limited direct supervision, Professionalism, Problem Solving, Ability to work on a team (“People Person”), Mindfulness for consistency and attention to details, Good communication skills.

Desired Skills

Typography, Interactive Media, WordPress, CSS, Audio/Video, Project Management, and a few STEM classes taken at college-level. Strong desire to succeed and be a part of a growing, successful team. Email resume and portfolio to main@theexpertta.com

Compensation: Salary depending on skill level and experience

Location: Expert TA’s headquarters are in Tulsa, Oklahoma.

Customer Technical Support Job Summary
Expert TA is an educational software company providing online homework and digital resources to hundreds of colleges and universities throughout North America.

We are currently seeking a customer service oriented Technical Support agent. This agent will provide high-level support for users via communication by email, phone, and live web-based support sessions. Excellence in customer service is a must. A background in technical support is preferred, as the agent will be working in several systems to answer and solve computer-based inquires. Ideal candidates will be comfortable researching, diagnosing, troubleshooting, and identifying solutions to resolve any issues presented in a timely manner.

This person will also need to be comfortable learning skills in other areas as dictated by business needs. Expert TA’s culture encourages cross-pollination of ideas, and as such there will be opportunities to work with other departments within the company on a variety of interesting projects.

At Expert TA we do the right things for the right reasons. Teachers trust us to provide them with great service and products that are innovative, efficient, and tailored to their needs. We love solving challenging problems by finding simple and elegant solutions. We strive to make a positive difference in both the students’ and teachers’ lives. At Expert TA we have a flexible, “common sense” approach to balancing work and life. If you believe this sounds like an environment that fits your personality, please apply

Job Duties and Responsibilities
· Able to demonstrate problem-solving skills and take ownership of customer issues
· Initiative, focus, and follow-through needed to see problems through to completion
· Strong computer skills needed to research, diagnose, troubleshoot, and identify solutions to customer issues
· Ability to work well in a team environment
· Willingness to comply with standard procedures for proper handoff of unresolvable issues to the appropriate internal teams in order to maximize customer satisfaction
· Exceptional customer service skills and excellent communication skills to provide prompt and accurate feedback to customers
· High level of attention to detail.
· Superb written communication skills to ensure proper recording of all customer interactions and closure of all presented issues

Job Requirements and Qualifications
· High School diploma required, Associates degree or some college experience preferred
· Aptitude for problem-solving and working through complex issues
· Excellent customer service skills
· Excellent written and verbal communication skills
· Ability to focus and follow-through to the resolution of issues

Optional Skills
· Experience in technical support, IT support, or customer service
· Strong Microsoft Excel Skills would be a plus
· Adobe Suite experience
· ZenDesk or Freshdesk Customer Service Tool experience
· General office IT experience
· WordPress
· Experience with HubSpot, SalesForce, or any CRM software

Expert TA values diversity in the workplace. We are an equal opportunity employer and encourage all who believe they are qualified to apply.